Shop management refers to the overall administration and organization of a retail store or workshop. It encompasses all the activities required to run a successful and efficient business, from inventory control to customer service. Key Characteristics / Core Concepts Inventory Management: Tracking stock levels, ordering, and managing storage. Sales & Customer Service: Processing transactions, managing … Read more
Retail management encompasses all activities involved in running a retail business, from sourcing products and pricing them to managing staff and enhancing the customer experience. It’s about effectively overseeing every aspect of a store or online retail operation to maximize profits and customer satisfaction. Key Characteristics / Core Concepts Merchandising: Sourcing, pricing, and displaying products … Read more
Hospitality management is the business of providing services to people who are away from home. It encompasses the planning, organizing, directing, and controlling of all aspects of providing lodging, food, and beverage services, and other amenities. Key Characteristics / Core Concepts Customer service focus: Prioritizing guest satisfaction above all else. Revenue management: Optimizing pricing and … Read more
Bartending is the practice of preparing and serving alcoholic and non-alcoholic beverages. It involves mixing drinks, managing inventory, and providing excellent customer service in a bar or similar establishment. Key Characteristics / Core Concepts Mixology: The art and science of creating mixed drinks, including knowledge of different spirits, liquors, mixers, and garnishes. Customer Service: Providing … Read more